Collection of Personal Information
We may collect certain personally identifiable information about you, including, without limitation, your name, address, e-mail address, domain name, client IP address, phone number and information about the products or services you purchase or obtain from us ("Personal Information"). This Personal Information is collected, in general, from information you provide to us through Toshiba Smart Home Services when you complete a product registration, application or product setup, through your survey responses or rebate forms, and/or through your filling out and submitting forms through the Website requesting information from TVS. With your consent, we may also collect your precise geographic location information via Toshiba Smart Home Services.
Access to Your Information and Opting Out
You may opt out of receiving marketing information from us by unsubscribing using the link on any email you receive from us. If you opt out of receiving our marketing information, we may still send you certain types of communications, such as product updates for your registered products, transactional or legal notification emails, warranty related communications and responses to requests from you by email. We will try to process your opt out request within ten business days.
Although via the Website we may collect Personal Information about your online activities using the Website over time, we do not collect such information from you about your activities on third party web sites. We do not respond to “do not track” signals, if any, being sent from your browser. Furthermore, we permit select third parties to collect non-personal information about your online activities over time and across different web sites when you use the Website or Toshiba Smart Home Services. If you would like to opt-out of any of the technologies that we and/or our third parties employ to collect your information via the Website (e.g. cookies), you may do so by blocking, deleting, or disabling them as your browser or Device permits. Please refer to your browser Help instructions to learn more about your browser settings and how to handle cookies.
For more information on third-party advertising-related cookies and how to exercise your choice to opt-out of them, please visit http://www.aboutads.info/choices and/or www.networkadvertising.org/managing/opt_out.asp.
Use and Sharing of Personal Information
We do not sell your Personal Information. We may use your Personal Information to contact you about products you have purchased, inform you of product and service opportunities that may be of interest to you, to conduct market research regarding TVS products or services, to customize the content of Toshiba Smart Home Services for you, to support and enhance our communications with you, or for other business purposes. We may share your Personal Information within the Toshiba family of companies for business purposes and with other companies who provide marketing or other services on our behalf and at our direction, but we do not permit them to use such Personal Information that we have shared for their own direct marketing purposes. We may share your Personal Information outside of the Toshiba family with companies in connection with your trial, purchase or registration of products or services provided by such companies and with companies that perform marketing or other services on our behalf and at our direction. We may engage third parties to help deliver TVS ads, offers and other online communications. These companies may collect and use information about you to help us better understand the effectiveness of our offers, promotions and types of advertising that appeal to our customers. Third party service providers and suppliers that are providing services for us are required to keep confidential the information received from TVS and are not permitted to use it for any purpose other than to carry out the services they are performing for us. We may enhance or merge your information collected online with other information you provide us through other sources including but not limited to product registration, call centers, rebate programs, sweepstakes, surveys, or data from third parties for purposes of marketing products or services to you.
We may share your Personal Information if the disclosure is done as a part of a purchase, transfer or change of control of our products and/or services or our assets (e.g., in the event that all or substantially all of our assets are acquired by another party, Personal Information may be one of the transferred assets).
We may also share your Personal Information in connection with law enforcement, fraud prevention, and other legal action, or if TVS reasonably believes it is appropriate to do so to protect TVS, its customers or the public.
Processing and Storage of Your Personal Information
We have an international presence, and you agree that to facilitate the use or functioning of our services, your Personal Information may be processed or stored in various international locations, including Japan and the United States of America. While your Personal Information is processed and stored outside of the United States of America, you agree that it will be subject to the laws of the United States of America, including legislation, regulations and the orders of any courts or other lawful authorities, including lawful orders for disclosure. If you are a resident of the European Economic Area or a country that restricts data transfers outside of that jurisdiction or region without your consent, you consent to your Personal Information being transferred outside of the European Economic Area or your country for processing or storage by or on behalf of us.
We retain your Personal Information only as long as necessary to facilitate the use of our products and services. When you cancel your subscription to our services, we will take steps to have your Personal Information deleted and erased.
Cookies and Various Technologies
We use technology to help us deliver customized visitor experiences and understand trends and patterns.
You can set your browser to notify you before you receive a "cookie" or to turn off "cookies" completely. If you do so, however, some areas of our site may not function properly.
TVS protects the quality and integrity of your Personal Information in accordance with commercially reasonable standards. While TVS strives to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to us.
Third Party Services, Products and Websites
Notification of Changes