Toshiba Smart Home Services

Support

    12/20/2024 Service Discontinuation Final Notice

    As previously announced, Smart Home Service was permanently discontinued on December 20th. We sincerely thank all our users for their support over the past seven years.


    Sincerely,

    The Smart Home Service Team


    6/14/2024 Termination of Toshiba Smart Home Services

    Reason: Due to a decrease in the number of users, it has become difficult to continue providing efficient service

    We sincerely thank you for your support of our products.

    Effective from December 20, 2024, the Smart Home Service functionality for the VC-FLX1 from Onkyo and the TH-GW10 from Toshiba will be discontinued.

    Functions that will no longer be available:

    • All functions of the Apps
      • Live Video
      • Rules
      • History and Playback of videos recorded with One Touch Recording
    • Amazon Alexa (if connected with Alexa)
    • The Toshiba Smart Home apps for iOS and Android and Amazon Alexa Skill, “Toshiba Smart Home Skill” will be removed from their respective Apps stores.

    The following functions will continue to be available:

    • Bluetooth Speaker

    We are deeply grateful to all our users who have supported Smart Home Services over the years. We apologize for any inconvenience this discontinuation may cause and thank you for your understanding.

    Bluetooth pairing Setting